live pcso Platform Privacy Notice

This page describes what we collect when you use live pcso and how we keep that data protected. We operate across supported jurisdictions and handle your information according to applicable data-protection law.

Our commitment is straightforward: we collect only what we need to run the platform, verify your identity, process your payments, and support your account. We do not sell your data to third parties, and we use industry-standard encryption to secure it.

What we collect on live pcso

When you register an account, we ask for your name, email, phone number, and date of birth. We use these to create your login and to contact you about your account.

To verify your identity, we request a government-issued ID (passport, national ID card, or driver's licence) and a proof of address (utility bill or bank statement). We store these documents securely and delete them after verification is complete, unless local law requires us to retain them longer.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), we receive transaction data from the payment processor. We log the amount, timestamp, and payment method so we can reconcile your account and detect fraud.

We also collect your IP address, browser type, and device information when you log in. This helps us detect unauthorized access and support account recovery if you lose access.

How we use your data on live pcso

We use your personal information for five main purposes:

• Account creation and login verification.
• Identity verification (KYC) to comply with anti-money-laundering law.
• Processing deposits and withdrawals.
• Detecting fraud and preventing account abuse.
• Sending you service updates, support responses, and account notifications.

We do not use your data for marketing unless you opt in. We do not share your personal information with third parties except where required by law or to process your payments.

Third-party processors

Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) receive your transaction data. Our hosting provider stores our servers, which may sit outside your jurisdiction. Our email service sends you account notifications. Each processor has its own privacy policy, and we encourage you to review them.

We do not sell your data to advertisers, data brokers, or analytics firms. We may share anonymized, aggregated statistics (e.g., "X thousand users in Jakarta") with business partners, but this cannot identify you.

Your rights and our commitments

You have the right to request a copy of your personal data, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention requirements). To exercise these rights, contact our support team.

We keep your data only as long as necessary. Once your account is closed and any legal hold period expires, we delete or anonymize your information. If you withdraw from live pcso, we retain transaction records for the period required by anti-money-laundering regulations, typically 5–7 years.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences. These are essential for the platform to function. We do not use cookies to track you across other websites.

You can disable cookies in your browser settings, but this may prevent you from using live pcso.

Contact live pcso

If you have questions about this privacy notice or want to exercise your rights, contact our support team. We respond to data requests within 30 days. Our support channels are available in English and Indonesian.

This notice was last updated in 2025. We may update it if our practices change. We will notify you of material changes by email or by posting a notice on live pcso.